John Coats

Branch Manager
MLO - 117281
John Coats
3200 E. Camelback Rd.
Suite 123
Phoenix, AZ 85018
Phone: 602.327.3631
My name is John Coats. Thank you for taking the time to visit my page. My mission is to serve you in an honest, upfront and respectful way. The home loan process can be a nightmare if not armed with the right expertise. Don’t go it alone in today’s post-mortgage crisis world.

My team and I have a great passion for the mortgage business and are fully committed to making your mortgage work for you. It takes listening, understanding and proper planning to deliver the right loan for you and your family.

As Branch Manager for Pinnacle Capital Mortgage Corp, I have developed a systemized approach to the mortgage process that consistently exceeds the expectations of our client and Realtors. Our capabilities are greatly enhanced by being a local mortgage banker with complete in-house control over the entire loan process from origination to funding.

After earning my bachelor’s degree in Real Estate Finance from Arizona State University, the past 2 decades in the mortgage business has given me the experience needed to deliver on my promises.

My wife Desiree and I were raised in Tempe and are currently raising our two daughters in Phoenix. Our girls love volleyball and softball and spending time in San Diego in the summer. We are active in our church and an organization called Young Life. I use hunting, hiking, photography and Crossfit as an escape from the rigors of the mortgage industry.

My goal is the take the stress out of buying a home and see that you have an exceptional lending experience from my team and I.

I look forward to the opportunity to discuss ways in which we can help make your mortgage work for you.
Write a testimonial
I can not thank you both enough for all your help. I get chills at the thought of being in our new house. My step-daughter made her other family drive by on Sunday night to see it because she's so excited it's all she talks about.

This is such a blessing!

Thank you!


As a past client of Hope's, I can tell you of her commitment to making my loan happen. We bought a house in May of 2011. It was a short sale, and the whole process was crazy. The process started in January. Rates were changing daily; the banks that were taking a loss were making crazy demands; my real estate agent was lazy; the previous owners were only moderately helpful; we were moving from 1500 miles away; but then, there was Hope. She was the one clear resource in a four and a half month run of chaos.

Through all of it, she ran numbers on about 5 different loan programs. She was making sure that whatever way the wind blew from day to day, that I was assured our dream house was not going to get away. Michele and our are forever grateful to Hope. The whole process was beyond stressful, but Hope made us comfortable through it. She is truly remarkable. We would definitely use her again.

John and Michelle

Just a note to express our sincere appreciation for all that you did for us during the mortgage lending process. Your patience and follow-through was amazing.

Your style of taking care of the customer goes way beyond great service.

When it came time for the closing on our house, your attention to detail was incredible.

We would recommend you to any of our friends and family members.

Sandy and Tom

We are very impressed and happy with the service that John and Betty provided to us in the loan process. Thank you both for walking with us through every step in buying our house!

Steve and Julie

Hi John & Team,
Today my realtor let me have the keys to my new home; I'm a homeowner now thanks a lot to your work at PCM! After meeting on December 2nd, only 28 days later you were able to get the title recorded in my name despite a few hiccups. That's amazing work in an economic climate that recently endured a severe housing crisis. I'm grateful to have been able to work with your whole team, John, Heather, and Betty. I will surely recommend you to my peers when it comes time for any of them to buy a property here in the valley.

Have a great New Year's! And thanks again,


Betty Montana
Production Partner

I'm enjoying my 26th year in the mortgage business. I spent 20 years as a loan processor and 5 years as a Transaction Coordinator. I reside in North Phoenix with my son PJ, and I'm passionate in my support for the Boys and Girls Club of Arizona. As your Transaction Coordinator, I play a vital role in your transaction by gathering the correct documentation which ensures a smooth process and keeps you informed.
Please contact me if I can be of assistance. I look forward to speaking with you.
Phone: 602.224.3060

Kim Thorp
Senior Loan Processor

My mortgage career began in 1988 in New Jersey. Through the years, my experience in processing loans has prepared me for the challenging lending environment we find ourselves in today. I enjoy dealing directly with the borrowers and doing my part to make their experience positive!
Phone: 602.224.3090